Surface pro 3 phantom touch software#

When Software Bugs can Kill: Dodge RAM 1500 Cruise.Surface Pro 4 or Surface Book phantom touches.

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So, instead of heading back to the store we ran through the hotfix e-mail process and ran the utility. So, if experiencing phantom touches download and run the calibration tool found in that article.ДЄs an FYI, this time around instead of hugging one side of the screen we had a line of touches running across the screen. Microsoft KB 3165497: Surface Pro 4 or Surface Book experiences 'phantom' touch input on the screenДЄs it turns out, the task run by the Microsoft Tech is in the above KB article.Since that was done the SP4 has been behaving. What was done? They have a calibration tool there at the store to recalibrate the touch screen. The tech took it into the back for a few minutes then came back and said it's good to go. So, in to the Microsoft Store we went today. It seemed okay but the problem came back. Okay, so pull it off the dock, give it a good screen cleaning, and for good measure blow it out since it's been sitting there for a while. 4.- Check if both screens have touch control activated calibrate if. A couple of days ago one of our docked Surface Pro 4 (SP4) units started to experience what looked like an ongoing touch in the middle between the two screens near the bottom.ДЄ reach over to the SP4 and a touch to figure out where the phantom touches were happening brought about the discovery that it was near the bottom righthand corner of the touch screen. 3.-Go to Calibrate touch screen in Panel Control and select Tablet PC settings.

Surface pro 3 phantom touch